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Terms of Use & Disclaimer​

 

Paula Miles Therapy
www.paulamilestherapy.com

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1. Introduction

These Terms of Use (“Terms”) govern your use of this website and any related online content provided by Paula Miles Therapy.
By accessing or using this site, you agree to be bound by these Terms.
If you do not agree, please do not use this website.

Paula Miles Therapy reserves the right to modify or update these Terms at any time. Continued use of the site signifies acceptance of any changes.

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2. Business Details

Business Name: Paula Miles Therapy
Practitioner: Paula Medeiros Borges Miles
Professional Title: Psychotherapist  Psychoanalyst (MBACP)
Registered Address: Corinthian Close, Basingstoke, RG22 4TN, United Kingdom
Email: enquiries@paulamilestherapy.com
Data Controller: Paula Miles

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3. Purpose of This Website

This website is designed to provide information about psychotherapy and psychoanalysis services offered by Paula Miles Therapy.
It may also include educational articles, blog posts, free resources, self-reflective quizzes, and downloadable materials to support emotional wellbeing.

All content is for general information and educational purposes only and should not be taken as therapeutic or medical advice.

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4. No Therapeutic Relationship

Engaging with content on this website — including quizzes, downloads, emails, or messages — does not constitute a therapeutic relationship.
A professional therapist–client relationship is only established when:

  • An initial consultation is completed

  • Both parties agree to begin therapy

  • A written therapy agreement is signed

  • Fees and session terms are confirmed

Until then, interactions via this site remain informational only.

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5. Personal Responsibility

While this website provides resources for reflection and learning, the application of any information is at your own discretion and responsibility.
Paula Miles Therapy cannot be held liable for any direct, indirect, or consequential loss or emotional distress arising from the use or misuse of content.

You are encouraged to seek professional help if you are experiencing significant distress, crisis, or mental health symptoms.

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6. Crisis Support

This website does not provide emergency mental health support.


If you are in crisis or feel unsafe, please contact:

  • NHS 111 or 999 (UK emergency services)

  • Samaritans: 116 123 (24/7 support line)

  • Mind UK: 0300 123 3393

  • Or visit your nearest A&E department

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7. Intellectual Property

All materials on this website — including text, images, graphics, logos, videos, eBooks, and downloads — are the intellectual property of Paula Miles Therapy, unless otherwise credited.

You may:

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  • View and download materials for personal, non-commercial use only

You may not:

  • Copy, reproduce, distribute, modify, or sell any content without written permission.

Any unauthorised use of content may result in legal action.

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8. Links to Third-Party Websites

This website may contain links to external sites or third-party tools for convenience (e.g., booking systems, payment processors, or quizzes).
Paula Miles Therapy is not responsible for the content, reliability, or policies of external websites and does not endorse them.
Use of external links is at your own discretion and risk.

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9. Limitation of Liability

To the fullest extent permitted by UK law, Paula Miles Therapy shall not be liable for any loss or damage (including emotional distress, data loss, or system failure) resulting from:

  • Use or inability to use this website

  • Reliance on any content provided herein

  • Technical errors or omissions in content

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All use of this site is at your own risk.

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10. Data Protection

All personal data collected through this site is managed in compliance with the UK GDPR and Data Protection Act 2018.
For details on how personal data is collected, processed, and protected, please refer to the Privacy, Safeguarding & Data Protection Policy available on this website.

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11. Cookie Use

This website uses cookies and analytics to improve user experience.
By using the site, you consent to the use of cookies in accordance with the Cookie & Accessibility Notice.

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12. Professional & Ethical Standards

Paula Miles Therapy operates under the BACP Ethical Framework for the Counselling Professions, which includes:

  • Respect for confidentiality and informed consent

  • Commitment to client safety, autonomy, and wellbeing

  • Adherence to UK safeguarding laws (Children Act 1989, Care Act 2014)

  • Transparent and ethical advertising and online practice

If you have concerns about ethical practice, you may contact the British Association for Counselling and Psychotherapy (BACP) at www.bacp.co.uk.

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13. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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14. Contact

For questions regarding these Terms or your use of the site, please contact:

Paula Miles Therapy
Email: enquiries@paulamilestherapy.com
Address: Corinthian Close, Basingstoke, RG22 4TN

Last Updated: [06/25]

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